Privacy Policy
Privacy Policy
At My Dukan, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect:
We may collect the following types of information:
- Personal Information: This includes your name, address, email address, phone number, and payment information, which you provide when you create an account, place an order, or contact us.
- Usage Information: We collect information about how you use our website, including your browsing history, IP address, and device information.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and collect data about your interactions with our website.
- Communications: We may retain records of your communications with us, including emails and customer support inquiries.
2. How We Use Your Information:
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and delivery.
- Account Management: To create and manage your account, including providing customer support.
- Communication: To communicate with you about your orders, promotions, and updates.
- Website Improvement: To analyze website usage and improve our services.
- Marketing: To send you marketing materials and promotional offers, with your consent.
- Legal Compliance: To comply with legal obligations and protect our rights.
3. Data Sharing:
We may share your information with:
- Service Providers: Third-party service providers who assist us with order processing, shipping, payment processing, and marketing.
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With your Consent: We will share information with third parties when you provide us explicit consent to do so.
4. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Cookies and Tracking Technologies:
- We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.
- We may use third-party analytics tools to track website usage.
6. Your Rights:
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to legal limitations.
- Opt-Out: You can opt-out of receiving marketing communications from us.
- Data portability: you can request a copy of your data in a machine readable format.
7. Children's Privacy:
Our website is not intended for children under the age of 5. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
